Task Management System (TMS) is a Windows SharePoint Services-based tasking system that allows customers to organize, delegate and route routine task requests throughout the chain of command. TMS implements a decentralized administrative model that delegates administrative responsibilities to task action officers in each department.

Task creation in TMS begins with a predefined template that allows authorized users to customize the subject and body of a task form. TMS automatically creates a routing list for a particular section and the user decides which section receives the task, in what order, and what their relative roles will be.

A user can upload attachments for each task, and these files are stored in Windows SharePoint Services, which give users a rich set of document management features. Threaded discussions are available on a per-task basis, giving users the ability to add unlimited comments and amendments. These features allow users to clarify or modify a task without disrupting the integrity of the original document, which is essential to large, multi-tiered organizations.

To minimize the administrative burden of this new system, TMS is designed without a central administrator and with no pre-defined hierarchical structure for tasking. As each organizational unit hierarchy is created in the system by a site administrator, it is assigned to a Section Administrator who is responsible for adding and removing section users and assigning user roles to them. Task Administrators are assigned to act on or delegate tasks and to mark them as complete. TMS triggers email notifications and reminders via SMTP when tasks are issued or become due.

SQL Server 2000 was chosen as the database server because it provided a stable foundation on which to build TMS. A smooth user interface was created through a combination of Windows SharePoint Services Web Parts, Cascading Style Sheets (CSS), Web Services, and Visual Basic. This user interface was given the look-and-feel of a Windows SharePoint Services Web Part to assure that end-users would feel comfortable with the application.

 TMS4.0 Requirements
Hardware Requirements
Software Requirements
Configuration Requirements
TMS Benefits

• Rich User Interface

• Low Administrative Cost

• Improve task management and reporting across the life cycle of a task

• Get real-time status reports in any format, at any time

• Improve reporting up, down and across the chain of command

• Increase on-time task completion

• Instantly alert personnel when tasks are assigned to them

• Reduce training time for users by providing a solution that uses familiar desktop tools

• Ensure systems compatibility and leverage existing IT spending

• Comply with NSA security guidelines and Federal Enterprise Architecture (FEA) and Network Centric Enterprise Services (NCES) framework


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